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FAQs

For your quick understanding of our products and services, please view FAQs or contact us directly.

General

Is there a minimum order quantity?

In order to save transportation costs, we will give you the international trade form of shipping by sea, so the minimum order quantity is 1 x20GP container (There are about 250 tires in 1x20GP container.)

Can I act as my country’s exclusive agent?

As the national exclusive agency, it is undoubtedly the greatest guarantee for your competitiveness. In order to strengthen communication and know your company well, you are welcome to consult our professional customer manager for specific matters..

Products

Can you produce some specific sizes for me?

First of all, we can produce the special sizes you need, but before that, we need to know whether your sizes meet the production capacity of our equipment. In addition, please consult our customer manager for the market certification issues, quantity issues and other information we need.

Marketing

Do you have any market advertising support to distribute your products?

We will invest a lot of advertisements in the global market every year, including but not limited to football matches, off-road racing events, music festivals, etc. If you, as a regional or national sole agent, have such advertising needs, we can discuss more on cooperation methods.

What promotional items do you have for us?

According to the market and quantity ordered, we will customize promotional products according to your needs. Such as hats, T-shirts, gloves, depth sounders, repair tool sets, flags, container cloth, etc.

Service

What services can you provide for us in the purchase process?

As a professional import and export supplier, we have long-term cooperation companies in the fields of technical guidance, investment and factory building, international transportation, international insurance, international law, etc.

What if there are quality problems?

We have a complete claim process. First, our engineers need to determine the reason of the quality problem, then give production feedback according to the details of defective tires, and finally come up with a claim plan and correct the production.

Payment

Can I pay cash or credit card??

We can’t accept cash or credit cards. In international trade, we often use T/T payment and L/C.

Shipping

Can you accept drop-ship??

In most countries, we are engaged in international trade. In order to save costs, we can only ship by sea and with MOQ 1x20GP container (about 250 pcs tires). Only in the countries where we have cooperated sole agents, they can carry out drop-ship. Please tell us your country, and we will make more communication.

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contact

Room 602, Building A, Yihe International,

No.10, Hongkong Middle Road,

Qingdao,

China.

+86-137-9199-8830

info@xbri4x4tires.com


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